Responsible Gaming

A bet here and there or a few spins on the reels should stay a bit of fun, not something that takes over someone’s week. Freshbet built every tool on this page with that in mind, and they sit in your account from the moment you register, no need to ask for them.

Gambling’s meant to stay entertainment. When that changes, when sessions run longer than planned, money meant for something else ends up in the cashier, or it becomes something you hide, that’s worth paying attention to. These tools exist for that moment, ideally before it arrives.

Deposit and Loss Limits

Set a daily, weekly, or monthly deposit cap and it holds. Lowering one takes effect right away, while raising one doesn’t. There’s a built-in cooling-off period before a higher limit kicks in, and that delay’s deliberate by design.

Settings available in your account from day one:

• Deposit limits, a daily, weekly, or monthly cap on what comes in
• Loss limits, capping how much can be lost over a set period
• Lowering a limit, instant, no waiting period
• Raising a limit, a short cooling-off period before the change applies

Set these before your first session. They work a lot better when they’re in place beforehand.

Time and Session Controls

You can cap how long you stay logged in per visit at freshbet2.uk, and reality checks work alongside that. Turn them on and a notification pops up midway through a session, showing time played and amount staked. No support ticket needed, both sit in account settings.

Want a break without closing everything down? Time-outs run from 24 hours up to several weeks, deposits and play get paused, and your account stays open. Nobody at Freshbet will chase you to come back sooner.

Self-Exclusion

Feel like things are getting out of hand? Self-exclusion sits in your account settings at freshbet2.uk, and you choose your period, there’s a minimum, or you can opt for permanent closure. The request gets processed quickly, and nobody will ask why or try to talk you out of it.

Don’t try opening a new account after self-exclusion, that simply isn’t permitted. One thing worth knowing: Freshbet operates under a Curaçao CGCB licence rather than a UK Gambling Commission licence, so accounts here don’t connect automatically to GAMSTOP, the UK’s national self-exclusion scheme. If you’re based in the UK and want a self-exclusion that covers every UK-licensed site, register with GAMSTOP separately at gamstop.co.uk.

Recognising Problem Gambling

It usually builds gradually, not all at once: chasing losses that started small, using money meant for rent or bills, hiding betting or casino play from people around you, feeling restless on days you can’t play. If any of this sounds familiar, take it seriously.

Gambling harm affects people from every walk of life, and it has nothing to do with willpower or character. Reaching out sooner, before things tip into a full crisis, tends to lead to far better outcomes, and the organisations below are free, confidential, and available now.

Support Organisations

If you want to talk to someone, these services are free across the UK:

• GamCare / National Gambling Helpline – 0808 8020 133 – free, confidential advice and support, available 24 hours a day
• GambleAware – information, advice, and a directory of treatment services across the UK
• Gamblers Anonymous UK – anonymous peer support meetings held throughout the UK

Reachable through freshbet2.uk without needing to log in.

Protecting Minors

freshbet2.uk is strictly 18+. Age gets verified at registration and can be requested again at any point. An account belonging to a minor gets closed immediately with the balance refunded, no exceptions.

Sharing a device with children or teenagers? Parental controls in your browser or operating system can block access to gambling sites. Our support team can point you toward specific tools if you need help setting them up.